Here, you’ll find answers to commonly asked questions about our products/services. From troubleshooting to general inquiries, we’ve got you covered
This course is designed for non-native English speakers who want to improve their English language skills for business communication.
Upon completing this course, students are expected to improve their English language skills, gain confidence in communicating in English in a business setting, understand key business terms, jargon, and cultural norms, develop effective business writing, telephoning, and negotiation skills, and enhance their cross-cultural communication skills.
The course focuses on improving pronunciation, grammar, vocabulary, and communication skills. It also covers business writing, speaking, and listening skills, key business terms, jargon, interview prep, persuasive communication, presentation skills, cultural norms, and cross-cultural communication skills.
The course is structured into 13 modules, each focusing on a specific topic related to business English communication. Each module includes interactive lessons, practice exercises, and assessments to ensure that students are able to apply what they learn.
The course length varies depending on the student’s pace and level of proficiency. However, on average, it takes around 3 hours to complete the course.
Yes, students who successfully complete the course will receive a certificate of completion.
The course is designed for intermediate to advanced level English speakers. However, students at any level can benefit from the course as it provides a comprehensive foundation in business English communication skills.
Yes, the course can be accessed on desktops, laptops, tablets, and mobile devices with internet connectivity.
Our team of expert instructors are available to provide support and answer any questions throughout the course. Additionally, students can in online discussions with their peers to share ideas and receive feedback.
The corporate access tier is a customized version of our business English course designed for companies seeking to improve the language and communication skills of multiple employees. It includes the same comprehensive course content as our Professional Access tier, along with additional features tailored to meet the unique needs of your organization.
The additional features included in the corporate access tier vary depending on the specific needs of your organization. Our expert instructors will work with your team to identify areas where they need the most support and tailor the course content and features accordingly. Each employee is entitled to at least 10 min of personalized coaching, progress tracking, and customized assessments.
The pricing for corporate access is based on the number of licenses needed for your organization. We offer custom pricing to ensure that you get the most value for your investment. Please contact us to receive a customized quote based on your organization’s specific needs.
You can purchase licenses for your organization by contacting us directly through our website or via email. Our team will work with you to identify the number of licenses you need and provide you with a customized quote.
Yes, you can purchase licenses for a specific department or team within your organization. Our team will work with you to identify the number of licenses you need and ensure that the course content and features are tailored to meet the unique needs of that team.
The number of employees who can be enrolled in the corporate access tier varies depending on the specific needs of your organization. Our team will work with you to identify the number of licenses you need to ensure that all of your employees receive the support they need to communicate effectively in the workplace.
The course content is the same for all employees enrolled in the corporate access tier. However, our expert instructors will work with each employee individually to ensure that they receive personalized attention and support tailored to their specific needs.
Yes, progress reports are available for employees enrolled in the corporate access tier. Our team will work with your organization to provide customized progress reports and assessments to help you track your employees’ progress and identify areas where they need additional support.
The corporate access tier of the Biz English X course can help companies promote DEI by improving the communication skills of their employees from diverse backgrounds. Effective communication is a critical component of building inclusive and equitable workplaces, and our course content and features are designed to help employees from all backgrounds feel heard, understood, and valued.
Yes, our expert instructors can work with your team to identify specific DEI goals or challenges within your organization and tailor the course content and features accordingly. For example, we can focus on addressing language barriers that may be preventing employees from different backgrounds from communicating effectively or provide customized coaching to help employees build cross-cultural communication skills.
Biz English Consulting offers a range of consultation services for businesses and individuals seeking to improve their English communication skills for professional settings. These services include communication coaching, accent reduction, cross-cultural communication training, and customized language training.
Anyone who uses English for professional communication can benefit from Biz English Consulting’s consultation services, including individuals, businesses, and organizations.
You can schedule a consultation session by filling out the contact form on our website or by scheduling a 30 min consultation on Calendly.
In a consultation session, you can expect to receive personalized attention and guidance from one of our expert instructors. Our instructors will assess your needs and work with you to develop a customized plan to help you achieve your language and communication goals.
The duration of a consultation session varies depending on the service you choose and your specific needs. However, most consultation sessions are typically between 1-2 hours.
The cost of a consultation session varies depending on the service you choose and the duration of the session. We offer competitive pricing and will provide you with a customized quote based on your specific needs.
Yes, consultation sessions are available online via video conferencing (Zoom).
If you need to cancel a consultation session, we ask that you provide us with at least 24 hours’ notice. If you cancel within 24 hours of the scheduled session, you may be charged a cancellation fee.
All of our instructors are highly qualified and experienced in teaching English for business communication. They hold advanced degrees in TESOL and have years of experience working with non-native English speakers in professional settings.
We accept major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal for online payments.
Yes, we take the security of your payment information seriously. We use industry-standard encryption protocols to protect your data and ensure it remains safe and secure.
Unfortunately, once an order has been placed, you won’t be able to change the payment method. Please ensure that you select the correct payment method at the time of checkout.
Refunds are subject to our refund policy. Please refer to our refund policy page for detailed information on our refund process and eligibility criteria.
You can view your payment history by logging into your account on our website and navigating to the “Billing” section, where you’ll find a record of your past transactions.
Currently, we only support using one payment method per order. You’ll need to select a single payment method at the time of checkout.
We do not charge any additional fees for payments. However, please be aware that your bank or payment processor may apply their own fees, which are beyond our control.
As a security measure, we do not store your payment information. Each time you place an order, you’ll need to enter your payment details afresh to ensure the highest level of security.
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